Home Tax Software Troubleshooting

Posted on 2022-10-05

Software Launch Failure fix

0 Out of 0 Found Helpful
Posted on 2022-09-22

If, after downloading the software (for example, Tax Year 2021) to your computer’s “desktop” screen; you left-click twice on the icon to “launch” the software and get an error message similar to the partial screenshot below, taken from the top of the message, then the text circled in blue depicts the “path” to a computer file named user.conf...

Read More

Still no luck? we can help!

Submit a ticket and we’ll get back to you as soon as possible.