Home Tax Software Troubleshooting
Getting on a Screen Share from inside the Tax Software
0 Out of 0 Found HelpfulIf, after downloading the software (for example, Tax Year 2021) to your computer’s “desktop” screen; you left-click twice on the icon to “launch” the software and get an error message similar to the partial screenshot below, taken from the top of the message, then the text circled in blue depicts the “path” to a computer file named user.conf...
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